There are 4 criteria for using the renewal by mail DS-82 form. Please use the following checklist to see if you are eligible to apply with a DS-82:
1. I can submit my most recent passport AND
2. I was at least 16 years old when my most recent passport was issued AND
3. I was issued my most recent passport in the last 15 years AND
4. I use the same name as on my most recent passport or since my passport was issued, I have had my named changed by marriage or court order and can submit proper documentation to reflect my name-change.
If you answered NO to any of the 4 statements above…STOP! You cannot use Form DS-82! You must apply on a DS-11.