By: Jenn Hatcher
Lincoln Electric System has received many reports of a scam in which a caller, posing as an LES employee, contacted business customers alleging they were delinquent on their electric bill. The caller urged customers to immediately supply their credit or debit card information over the phone for payment.
Amy Green, owner of Ivanna Cone, in the Haymarket, says, she received the call on Friday, "Until I walked into LES, I was under the impression it was true."
Green says she has a credit with the electric company but knew she had to act after receiving the phone call because if there was an error in payment, she would lose thousands of dollars in product.
"It's kind of scary how quickly you can get thrown to thinking your at fault," says Green. "There is something to be said for that mentality that you automatically assume you're at fault and we're willing to pay anything to get it all right again. That's a fragile place to be and I don't like people being taken advantage of."
Green did not give payment information to the man on the phone.
LES reminds customers that it will not solicit them for bill payment or financial information through outbound phone calls, online or cold call customers to provide services.
If you think you've been contacted by a scammer, contact law enforcement immediately. To verify the status of your LES account, call 402-475-4211 or visit LES at 1040 O Street.