Great Western Bank warns of texting scam
Posted By: Jenn Hatcher
This scheme is known as “Smishing,” a reference to the combination of SMS messaging and the older tactic called “phishing” – for personal information.
Fraudsters are posing as financial institutions such as Great Western Bank, utilities or phone companies asking the recipient of a text message to click on a link or call a number and then provide personal information like a social security number or personal PIN.
Olson says real messages can be confirmed by contacting a company through a known customer service number and offers the following tips to avoid becoming a victim of fraud.
· When a text asks for your Social Security number, or Account/Card information, it’s a scam. Delete it immediately.
· Be cautious of text messages claiming to contain pictures in attached files. Such files may contain viruses.
· Contact your local bank branch or customer support staff to verify the legitimacy of the message.
· Open attachments only from known senders.
· If you are asked to act quickly, or if there is an emergency, it is likely a scam. Fraudsters create a sense of urgency to solicit quick action.