Lancaster County online vaccine registration launches with 100 people per second trying to register

Officials said Tuesday a web page that allows Lancaster County residents to register to receive a COVID-19 vaccine will be launched Wednesday morning. 
coronavirus, covid-19 vaccine

LINCOLN, Neb. (KLKN) – The website that hosts the online COVID vaccine registration for Lincoln/Lancaster County started with a slow down, leaving some people unable to get registered, and we now know just how many people were trying to log in.

According to the Health Department, as of 8:30 am, 100 people were trying to register every second. Just 90 minutes into the launch, more than 11,000 people had registered. By noon that number was around 22,000. As of 4 pm, it was at 31,000 registered. By noon, we’re told the website was working without any delays.

If you need to register by phone, that number is (402)441-8006, but that is also getting high volume.

There is now a caution on the website and social media reading “Due to the unusually high volume of traffic, the COVID-19 vaccine registration form and the City of Lincoln website are experiencing technical difficulties. Pages may take longer than normal to load, so please be patient and try again later if you are unable to get through.” The city is working to fix the slowdown issues.

The announcement of the registration site came Tuesday and is supposed to allow Lancaster County residents to register to receive a COVID-19 vaccine.

Registrants will be asked to provide personal information to determine which phase they fall into, but even some of who filled out the form and submitted it were greeted with another error page.

Once registered, you will be notified and given an appointment time when your vaccine is ready to be administered. People must have appointments to get the vaccine.

Lancaster County is currently administering vaccines to people in Phase 1A, which includes healthcare personnel (hospitals, home health care, pharmacies, EMS, outpatient, public health) and long-term care facility residents and staff.

Pat Lopez, Health Director of Lincoln-Lancaster County Health Department, said the county needs about 6,000 more doses to move to Phase 1B, which opens up vaccinations to people 65 and older, people 18 and older with certain high-risk medical conditions, first responders, and the education sector.  An additional 3,900 doses are expected to arrive next week. Lopez said if the county received the full 6,000 doses, they could finish Phase 1A by the end of next week.

People who do not have internet access or who wish to speak to a human representative can call 402-441-8006 to receive assistance with registration.

Officials say the county site will merge with the state registration site, which state officials say is likely to launch by the end of the month. People who registered through the county site will not have to register again.

CLICK HERE TO GET TO THE REGISTRATION WEBSITE (after 8 am Wednesday, January 20)

Categories: Coronavirus, Lancaster, News, Top Stories