LES urges customers to stay alert for scams

Scammers may tell customers they have credit on their account and might request personal banking information, according to LES.
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LINCOLN, Neb. (KLKN) – Lincoln Electric System is alerting customers of recent scams involving Nebraska utility services.

LES says scammers conduct these operations in bursts and could likely impersonate LES next.

Scammers may tell customers that they have credit on their account and might request personal banking information, according to LES.  Normally, LES would not reach out to customers about their personal banking information.

LES says to keep the following tips in mind:

  • LES will not contact you via phone, threatening to disconnect service or asking for immediate payment.  The utility uses disconnect notices and reminders on bills for delinquent accounts, door hangers for service terminations and email/text alerts for those who opt in.
  • No legitimate utility will ask for gift cards, prepaid cards, or money transfers as forms of payment.
  • Maintain good cyber hygiene by avoiding suspicious emails, especially ones that ask you to do something right away or require personal information, and avoid using public Wi-Fi when doing sensitive activities online.
  • LES does not use automated “robo” calls requesting that customers call back to make a payment.
  • It will only ask for account information to confirm your identity when you call the customer care center. Never give your financial or account information to someone who calls or emails you.

If a scammer has contacted you and you did not give any information, LES says to call the Nebraska Attorney General’s Office immediately.  If you did give information, call the Lincoln Police Department’s non-emergency number to report the scam.

Categories: Lancaster, Nebraska News, News