CHI Health provides update regarding ransomware attack at parent company

LINCOLN, Neb. (KLKN) – CHI Health provided an update Wednesday regarding a ransomware attack at its parent company, CommonSpirit.

Just last week, CHI Health spokeswoman Taylor Miller said in a press release that CommonSpirit had been dealing with “an IT issue.”

This caused some patients’ appointments to be rescheduled or delayed.

CommonSpirit is now saying the “IT issue” was a cyber attack.

“Upon discovering the ransomware attack, CommonSpirit took immediate steps to protect our systems, contain the incident, begin an investigation, and ensure continuity of care,” CommonSpirit said in a press release. “Patients continue to receive the highest quality of care, and we are providing relevant updates on the ongoing situation to our patients, employees and caregivers. Patient care remains our utmost priority and we apologize for any inconvenience this matter has created.”

CommonSpirit facilities said they are following protocols for system outages, which includes taking certain systems offline like electronic health records, according to the release

“In addition, we are taking steps to mitigate the disruption and maintain continuity of care,” the health system said. “To further assist and support our team in the investigation and response process, we engaged leading cybersecurity specialists and notified law enforcement.”

CommonSpirit is now conducting a “thorough” forensic investigation while they work to restore its systems to full functionality.

“Central to our decision-making has been and will continue to be our ability to carry out our mission in a manner that is safe and effective to those we serve,” the health system said.

CHI has 28 hospitals in the region, including St. Elizabeth and Nebraska Heart Hospital in Lincoln.

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